Privacy Policy

As Hanımeli Baharat, we place great importance on our customers' privacy. This Privacy Policy explains how the personal information we collect when you visit our website or purchase our products is used, stored, and protected.

We may collect the following personal information:

• ✓Name, surname and contact information (phone, email address)
• ✓Delivery and billing addresses
• ✓Order history and product preferences
• ✓IP address, cookie data and browser information
• ✓Customer service communication records

We use the information we collect for the following purposes:

Our website uses cookies to improve user experience. Cookies help us remember your preferences, analyze site usage, and provide personalized content. You can manage or reject cookies through your browser settings.

We do not sell your personal information to third parties. However, we may share necessary information with our service providers (shipping companies, payment processors) to fulfill your orders. These parties are obligated to use your data only for the specified purposes and comply with privacy standards.

We use industry-standard security measures to protect your personal information. All sensitive information (passwords, address details) is protected with SSL encryption technology. Your data is stored on secure servers and protected against unauthorized access. Payment Security: We absolutely do not store credit card and payment information. All payment transactions are processed through PCI-DSS certified PayTR secure payment system. Card information you enter during payment is sent directly to PayTR and does not pass through our servers.

Your personal data is retained for as long as necessary for the collection purpose and within the framework of our legal retention obligations. If you delete your account, your data will be permanently deleted from our systems except for our legal obligations.

Under KVKK and GDPR, you have the following rights:

• ✓Learn whether your personal data is being processed
• ✓Request information about processed personal data
• ✓Learn the purpose of data processing and whether it is used appropriately
• ✓Know the third parties to whom your personal data is transferred domestically or abroad
• ✓Request correction if personal data is incomplete or incorrectly processed
• ✓Request deletion or destruction of your personal data
• ✓Right to object to the processing of your personal data

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from users under 18. If you are a parent or guardian and notice that your child has provided us with personal information, please contact us.

We may update this Privacy Policy from time to time. When significant changes occur, we will post a notice on our website. We recommend checking the current policy regularly.

You can contact us for questions or requests about our privacy policy:

• ✓Email: info@hanimelibaharat.com
• ✓Phone: +90 544 124 39 59
• ✓Address: Cumhuriyet Mah. Nispet Küme Evler Toptancılar Sitesi C Blok No 13