Delivery Conditions

As Hanımeli Baharat, we are committed to delivering your orders to your address as quickly and securely as possible. This page contains detailed information about our delivery processes, shipping conditions, and delivery policies.

Your orders are delivered within the following times:

• ✓Orders placed before 14:00 are shipped the same day
• ✓Delivery within 1-3 business days throughout Turkey
• ✓Delivery within 1 business day in Edirne and surrounding provinces
• ✓No shipping on weekends and public holidays

Our shipping costs are as follows:

• ✓Free shipping for orders of 500 TL and above
• ✓Fixed 39.90 TL shipping fee for orders below 500 TL
• ✓+10 TL service fee for cash on delivery option

We deliver to all provinces and districts of Turkey. We ensure secure delivery to every point in Turkey through our shipping company. Please contact our customer service for international orders.

We use special packaging for the security of your products:

• ✓Packaging materials compliant with food safety standards
• ✓Inner packaging protective against moisture and heat
• ✓Foam and bubble wrap protection against impacts
• ✓Product information and expiration date label

You can easily track your order:

• ✓You will be notified by SMS and email when your order is shipped
• ✓You can track with the cargo tracking number on the shipping company's website
• ✓You can see the status by logging into your account and viewing 'My Orders'

Points to consider during delivery:

• ✓An authorized person must be present at the delivery address
• ✓ID verification may be requested
• ✓Damage inspection should be done when receiving the package
• ✓Damaged packages should be received with a report

If you experience issues with delivery:

• ✓Call our customer service in case of cargo delay
• ✓Report within 24 hours for damaged delivery
• ✓Send a photo notification for missing products
• ✓Contact immediately in case of wrong address delivery

For questions about delivery:

• ✓Email: info@hanimelibaharat.com
• ✓Phone: +90 544 124 39 59
• ✓Address: Cumhuriyet Mah. Nispet Küme Evler Toptancılar Sitesi C Blok No 13